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UX Researcher

  • Location: Northamptonshire
  • Salary: £370 - £450 per day
  • Job type: Contract
  • Sector: Development

UX Researcher required by our leading client in Northampton to be part of their design team that provides customer interaction designs across all of the clients web and mobile channels, working closely with business, technical and design colleagues to deliver digital experiences that are forward thinking, best in class and fully customer focused.

Key Accountabilities

  • Undertake project work as directed by the Head of UX Research. Collaboratively planning and executing end-to-end UX research studies which result in improved experiences for both prospective and existing (consumer and B2B) customers across web and mobile
  • Communicate research conclusions and recommendations to the experience design team and wider business stakeholders (e.g. product owners, analytics, legal, brand, marketing)
  • Screening, recruitment and scheduling of participants for relevant research studies
  • Provide the immediate digital team and wider stakeholder community with a broader appreciation of research principles and considerations, undertaking team training / knowledge sharing activities
  • Identify opportunities to further cross sell UX and research across the business
  • Attend industry event and support further learning and development through internal and online training

    Skills Required.
  • Hands-on experience with: behavioural and ethnographic research, iterative lab/guerrilla usability testing, tree testing, benchmarking, remote/online testing (e.g. Userzoom/, Optimal workshop), survey design and analysis
  • Solid skills in wireframing & rapid prototyping using Axure, InVision etc
  • Strong qualitative and quantitative analytical abilities, with first-rate attention to detail and presentation skills
  • Stakeholder interviews and management
  • Proven history of working in AGILE cross-functional teams
  • Deep understanding of user journeys, personas, user stories, task modelling, usability and human-centered design
  • Ability to successfully manage multiple projects/tasks of varying complexities, meeting deadlines and working well under pressure
  • Experience of working closely with UX, visual designers and developers, to drive effective user research
  • Workshop: Discovery, requirements gathering and co-creation
  • Understanding of accessibility and inclusive design in general
  • Strong project portfolio that clearly demonstrates the calibre of your research skills

  • A relevant degree (e.g. Human Factors, UX, HCI or Cognitive Psychology) and a minimum of three years' of commercial experience in interaction design or UX research
  • Agency background
  • Experience in financial sector
  • Good working knowledge of AGILE software (e.g. Rally/AGILE Central, Jira, Confluence)
  • Understanding of web and mobile technical development (e.g. HTML, CSS, JavaScript, Android, iOS)

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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