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UX Lead - London

  • Location: Central London
  • Salary: £450 - £500 per day
  • Job type: Permanent
  • Sector: Development
This vacancy has now expired.

UX Lead

My client is on the market looking to hire an experienced UX Design Lead to work on a number of high-profile development projects required to deliver against a highly ambitious business transformation roadmap. The User Experience Design Lead role is responsible for being the user champion, making sure every digital customer and employee digital touchpoint is designed to deliver the best experience possible. The role will make sure that interactions and requirements are well researched and understood for all key customer segments to lead to the creation of digital solutions to enable projects to build the best possible solutions and experiences and for consistency to be achieved. The role will require you to switch hats frequently, spanning all elements of user design across the end journey including the creation of user stories, guiding online user experience design on both our products and new systems, and service design of projects

This role is focused on over-arching service design omni-channel - e.g. user journey workshops / ideal experience mapping. The focus is more weighted to someone with the research experience and running workshops to design idea experience more so than wireframe designing.


  • Minimum Four years' experience specifically in User Experience / Service design
  • Sound knowledge of UX principles centred in human design
  • Experience with Axure or other design prototype software
  • Experience in developing and using user research and insight
  • An understanding of the latest trends and their role in a commercial environment
  • Self-development skills to keep up to date with fast-changing trends
  • BA or formal qualification in UX desired
  • Active UX community participant
  • Google Analytics experience (or other web analysis tools) desired
  • Service focused business experience desired

UX Lead

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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