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Test Manager

  • Location: Derbyshire
  • Salary: £40000.00 - £50000.00 per annum
  • Job type: Permanent
  • Sector: Testing
This vacancy has now expired.

Capita Intelligent Communications

Test Assurance Manager

Location: Darlington

Salary: Dependent on experience

This role will sit within the Business Integration/Development Team and you will be responsible for the management and deployment of fully tested solutions across multiple projects. Working closely with internal CIC teams, project managers, end users and other business groups will be integral to ensuring the timely delivery of solutions to spec meeting client expectations and supports efficient operational delivery.

The nature of this work generally demands a reasonable level of proficiency, and the ability to quickly understand the operational nature of the CIC Inbound business is essential, as the role will involve gathering of requirements, documenting test scenarios, generation of test scripts and test plans, integration with software components and feedback to both the test process and the Development and Business Operation teams.

Previous experience working in a transactional environment and having a good technical understanding of both development and operational delivery is essential, as the individual will need to demonstrate the ability to interpret technical documents and translate the internal and external client requirements, enabling the associated testing activities to have the appropriate rigour applied to ensure the outputs meet the deliverables and are fit for purpose.

The ability to maintain rigorous compliance with project deliverables and industry standards is also essential as you will be required to establish a governance framework with supporting documentation for each stage of the testing process which can vary from ensuring individual components meet project requirements to ensuring overall compliance within project and industry definitions fulfilled against the end user criteria.

Role Overview

  • Test management: Creating scalable test processes and tools; writing test scripts; testing; co-ordinating fixes with content, design and software and hardware development teams
  • Proficient with using JIRA, Testrail and other supporting test systems generating reports to help track progress
  • Standard compliance: Implementing QA procedures to meet quality standards
  • Mentoring and Training Junior Test Analysts
  • Work within a management delivery team ensuring each scoped solution has defined requirements for quality which are clearly understood and meet the business needs
  • Accountable for having input into the definition of the test assurance process ensuring the process is adhered to during each project delivery and providing assurance to the Project Leadership that all quality gate criteria is satisfied
  • Quality focused and with a commitment to best practice
  • Ideally trained in formal project methodologies
  • Proven record of successful, fully tested and documented solution deployment
  • Must have solid experience working closely with senior stakeholders and vendors
  • Pragmatic and dynamic
  • Excellent communicator with the ability to build rapport and perform stakeholder engagement
  • Ideally an experienced Quality Manager, Scrum Master and Test Lead on Agile orientated projects
  • Driving cultural change within the organisation to deliver best practices
  • Planning and managing testing activities
  • Broad experience of testing in both internal and external Acceptance Criteria / Acceptance Tests.
  • Leading daily stand-ups, project kick-offs, prioritisation sessions, Retrospectives, Post Mortems, Client triage/bug sessions Release Management for production deliverables
  • Ensuring components and features are tested, based on the customer definition of "done"
  • Planning and executing tests to improve iteratively as new features become part of regression and other test cycles
  • Raising, triaging and managing defects within our internal management system
  • Use feedback from all stakeholders to expand test scenarios where feasible
  • Experienced in changing direction and re-prioritising in a fast-paced team environment
  • Maintain strong working relationships, working closely with our Operational teams to ensure issues are communicated effectively and plans to resolve are actioned in a timely manner
  • Managing evolving test requirements throughout the product lifecycle, covering test analysis, planning, design, test data preparation, test execution and implementation
  • Hands-on experience in product / solution reviews and technical walkthroughs
  • Experienced and effective with supplier and internal management communication

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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