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Telephony Platform Manager

  • Location: Greater Manchester
  • Salary: Up to £55000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

ROLE: Telephony Platform Manager
LOCATION: Manchester
SALARY: £51,000-£76,000 plus pension and fantastic benefits

A unique opportunity has arisen for a Telephony Platform Manager, to play a key role in bringing to fruition and overseeing the delivery of strategic technology programmes across our Telephony platforms.

As the Telephony Platform Manager, you'll be doing the following:

  • To drive a customer focused technology service culture that responds to customers' needs
  • Responsible for the technical service provision and delivery portfolio
  • Help lead, define and support the effective delivery of Technology change programmes
  • Collaborate with and maintain strong partnerships with programme stakeholders
  • Work within an agreed governance structure
  • Demonstrate ability as a proactive technology programme expert providing specialist knowledge
  • Delivery of Personal & Business Banking specific application development and application support
  • Provide a Platform technical centre of excellence
  • Own, manage and supervise the risk which exist across the business area
  • Promote and establish DevOps method and practices within the organisation
  • Help automate and streamline processes by working collaboratively with colleagues

To be successful in this role, you'll have the following skills and experience:

  • Experience in delivering large scale technical platforms
  • Experience of managing multi-disciplinary teams
  • Ability to influence key stakeholders at a senior level
  • Track record of exerting significant influence on business and technology partners for large/complex programmes
  • Model behaviours in line with the Leadership standards
  • In depth experience of Service Management (ITIL)
  • Experience of working in complex technical environments

If you would like to apply for this position, please submit your CV to

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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