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Technical Support Systems Engineer

  • Location: West London
  • Salary: £25000.00 - £30000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

Technical Support Systems Engineer (Includes car allowance)

Capita IT Resourcing are recruiting for a Technical Support Systems Engineer to work in Brentford providing support and maintain all systems used to provide a secure a major messaging platform.

What you will do:

  • Install/maintain current and new systems equipment at various sites across the UK.
  • Provide on-call support one week per month
  • Fix hardware/software issues as well as testing the existing and pre-release messaging platform/systems
  • Help achieve the highest possible availability of our messaging services to customers, perform fault diagnosis on all reported messaging problems (across all access methods), and provide technical assistance to enquiries from internal and external agencies.

Your experience will include:

  • Previous experience working in Engineering or Telecommunications or any IT related support role
  • Working knowledge of modern Operating Systems (Windows, Linux) and smartphone use (Windows, Android, Apple etc.)
  • Proven experience in customer facing technical helpdesk environment
  • Experience using SMS messaging and its network topology
  • Understanding of messaging protocols and their data flow, such as REST, XML/SOAP
  • TCP/IP, SMTP and SNPP
  • SQL queries (administration and report writing)
  • Valid UK driving license (MUST HAVE OWN VEHICLE)

If you believe that you'd be a great fit for this opportunity, then please send your CV across and we're be in contact as soon as possible.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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