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Technical Support Specialist

  • Location: South East
  • Salary: £20000 - £30000 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

Technical Support Specialist needed to join one of Data driven businesses based in Reading. As the Technical Support Specialist, you will have great customer handling experience and a passion for outstanding customer satisfaction. This is a fast-paced position and will require the right kind of candidate who will take ownership and not be afraid to ask others when the answer is not known.

Main responsibilities:

  • Develop high customer satisfaction
  • Log supporting tickets on the system
  • Understand the business products in great detail
  • Identify, troubleshoot and resolve issues

Skills needed:

  • Service desk support experience in a commercial environment
  • Experience in supporting windows severs and networks
  • Solid verbal and written skills
  • Good understating of Linux

Apply now for immediate consideration

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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