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Technical Support Advisor - Shift

  • Location: Nottinghamshire
  • Salary: £20000.00 - £23000.00 per annum + Benefits
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

Technical Support Advisor - Nottingham - £20k -£23k + Benefits

I am currently recruiting for a customer service focused professional to join my clients Technical support team.
You will be working in a busy Network operation centre where you will deliver service aligned to the following

  • Customer service excellence
  • Engagement with colleagues, partners and customers to resolve technical issues.
  • ITIL process understanding and experience

The successful candidate will be experienced in the following:

  • IP Telephony (VoIP)
  • Internet Services
  • Fixed Lines
  • Windows Server Operating Support
  • Mobile Data

You will work closely with with partners and customers to resolve technical queries, owning and managing these promptly and efficiently through to resolution.

The successful candidate must have experience of working in a customer technical support role, have excellent interpersonal skills and a passion for delivering exceptional customer service.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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