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Technical Helpdesk Consultant

  • Location: Wiltshire
  • Salary: £30000.00 - £35000.00 per annum + Benefits
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.


Application Support Consultant - Chippenham - £35k + Benefits

I have a fantastic opportunity with my client based in Chippenham who require a Application Support Consultant to join their team.

About you
You will have a keen interest in all things IT with a can-do attitude and the aptitude to pick things up quickly in a fast-paced environment. Previous customer service experience will also be an advantage. Due to the nature of the services provided there will be a requirement to work evenings and weekends for scheduled work.
The role
This is an extremely varied role, where no two days are the same and will give you exposure to many aspects of IT, ranging from Operating System and DBMS support through to networking for VPNs.

The Technical Helpdesk has many functions, it provides adhoc support to all customers, a Managed Service for a subset of these, application and DBA support for our SaaS solution. We are expanding our support into MS Azure so a keen interest in cloud technologies is essential.

ESSENTIAL EXPERIENCE

  • Previous experience in an external customer focused environment.
  • 2nd line application support experience
  • Use of Linux or Unix command line
  • Creation of scripts in either Bash, PowerShell, Ruby or Puppet
  • Strong interpersonal and communication skills.
  • Ability to work evenings and weekends for scheduled work.
  • Good organisational skills.
  • Willingness to learn new skills and ability to learn quickly.
  • Keen interest in cloud technologies



DESIRED EXPERIENCE

  • SQL or RDBMS administration experience
  • Citrix / RDS/ VDI experience
  • Basic understanding of networking, including VPNs



PERSONAL ATTRIBUTES

  • Good communication skills both written and verbal.
  • Ability to work under pressure and as part of a team.
  • Able to work under own initiative.
  • Flexible attitude towards work.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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