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Technical Author

  • Location: Suffolk
  • Salary: £250 - £300 per annum
  • Job type: Contract
  • Sector: IT & Information Security


3 Months (likely to extend)

Bury St Edmunds

Capita Case and Records are looking for a skilled Technical Author to join them in Bury St Edmunds for an initial 3-month contract.

You will be responsible for producing and maintaining high quality documentation for Capita Case and Records bespoke applications including: user manuals, administration manuals, quick reference guides, training manuals, presentations and application help text.

Key Responsibilities:

  • To assimilate systems and business requirements from functional specifications and software applications.
  • To lease with customers and CCRS staff to gather and understand documentation and training requirements.
  • To develop and maintain clear, concise documentation and help text that is easy to read and understands
  • To design and develop training materials, videos, e-learning material and example training data.
  • To provide customer onsite support as required

Skills and Experience

  • Knowledge of technical authoring software: RoboHelp and Storyline
  • Experience of producing a range of user guides and online help.
  • Experience of the training development cycle (need analysis, design and development)
  • Working knowledge of MS Office Products
  • UK driving licences and a car

Highly Advantageous Skills:

  • Ability to code with Visual Studio

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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