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Technical Adviser

  • Location: Central London
  • Salary: £400 - £425 per day
  • Job type: Temporary
  • Sector: Cloud & Infrastructure
This vacancy has now expired.

Technical Adviser - London - 3 Month Contract - £400 - £425 Per Day - ASAP

I am currently on the hunt for a Senior Technical Advisor for a leading client of mine based in London.

This role will involve being the senior person on the Ingenious Bar, dealing with IT queries across a range of topics, proactively advising employees on the technologies available to them, documenting processes and how to guides, as well as identifying improvements to the service

Responsibilities

  • Act as the senior member of staff on the Ingenious Bar.
  • Be situated at the Ingenious Bar on a day-to-day basis, providing excellent customer service and IT guidance to all employee.
  • Offer advice on the full range of applications, as well as all technical equipment.
  • Deal with all queries that are submitted in an informed and accountable manner. This could include (although is not limited to) provide advice on; how to set up SharePoint sites, using Yammer, setting up Okta, mobile phones, what laptops are on offer, setting up printers etc.
  • Act as a 'triage' with IT where there are issues that require a break fix. Develop relationships with IT to ensure that all cases are dealt with in as timely a manner as possible.
  • Arrange and deliver 'lunch and learn' sessions on available products and technologies.
  • Document common processes on the bar, and instruction guides.
  • Provide guidance and mentoring to technical advisors on the bar.

Technical Adviser - London - 3 Month Contract - £400 - £425 Per Day - ASAP

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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