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Support Team Leader - Hands Off

  • Location: West Midlands
  • Salary: £45000.00 - £55000.00 per annum + Pension & Benefits
  • Job type: Permanent
  • Sector: IT & Information Security

I am currently seeking a Support Team Leader to join a rapidly expanding FTSE 100 organisation in the Coventry area.

This is a brand new position, as the support team has grown over the past year we are now in the position where we need to bring someone in to lead the team of around 20 on a daily basis. This will involve the usual man-management duties expected in a team lead position; holding 1 to 1s, setting targets & KPI's, along with an emphasis on workforce management, prioritising workloads for members of the team and setting them up with which tasks to resolve & prioritise first.

This is a hands-off position, where you will not be required to have technical knowledge on the products supported. We are looking for someone who wants to either go into, or carry on with, the people management and running of a support team.

In order to be considered for the position you will need to have at least 12 months experience in a Team Leader position; experience setting KPIs, holding 1 to 1s, managing workload and general man-management. Experience with SQL would be a plus, however is not necessary.

This is a fantastic opportunity to join one of the largest organisations in the UK where you will be able to make an impact on the business from day one. Being part of a FTSE 100 organisation with over 70,000 employees in the UK, the opportunity to grow is unparalleled. The position is paying a salary of up to £55,000.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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