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Support Engineer

  • Location: London
  • Salary: £200 - £250 per day
  • Job type: Contract
  • Sector: Cloud & Infrastructure, IT & Information Security

Support Engineer

London

Immediate start

3-6 month contract

£200-£250 per day

Support Engineer

My client is looking for a Support Engineer who will be able to assist external clients with any support queries. The ideal candidate will have a retail background, this is a position for someone to hit the ground running.

Some client facing will be involved so communication skills need to be impeccable.

Support Engineer skills

  • The ability to assist external clients remotely
  • Basic knowledge of programming/scripting languages;
  • The ability to build strong relationships with clients
  • Knowledge of PostgreSQL
  • The ability to demonstrate strong technical knowledge
  • Work well with internal business
  • Experience working with ITIL processes
  • Windows experience is essential
  • 1st 2nd and 3rd line experience is an advantage
  • Good technical understanding of Windows 7, 10
  • Office 2013/2016/365
  • Application deployment and OS builds
  • Good knowledge of 0365 - OneDrive, Teams, Sway, Skype, Outlook
  • Managing and closing support tickets according KPI/SLAs
  • Constantly seeks to improve technical knowledge and researches new product capabilities

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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