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Support Engineer - HR/Payroll Systems.

  • Location: Central London
  • Salary: £400 - £500 per day
  • Job type: Permanent
  • Sector: Cloud & Infrastructure, IT & Information Security

Senior Support Engineer - HR/Payroll Systems.
My client ae a leading household name that are on the market looking to hire multiple support engineers to work on their HR & Payroll solution providing technical expertise and guidance on functionality and upgrades moving forward. This is an exciting role as it will allow you to take ownership of a mission critical product and work as a product owner in the development of new features and functionality moving forward and taking responsibility for the look and feel of the product. I am looking for an experienced support engineers that have worked on enterprise scale solutions and senior level responsibility on both product support and upgrades issues.

Essential.

  • Hands experience of working on HR & Payroll solutions.
  • Experience of working in UNIX/LINUX environments.
  • Expertise of resolving 1st, 2nd and 3rd line escalations of a wide range of technical issues covering Database maintenance, Server support, network trouble shooting (DHCP, DNS, TCP/IP and SMTP), Web Services (IIS & Apache) and performance reviews.
  • Providing support to for scoping/sizing, Disaster recovery/Failover strategies and reoccurring issues.
  • Providing technical QA software testing
  • Build, testing and release of software patches & upgrades.
  • AWS Hosted/Cloud Services (SaaS).
  • Provide detailed technical information to help identify capacity, availability and design plans.
  • Maintaining the technical documentation/procedures.
  • Knowledge of SnowdropKCS is highly desirable.

Support Engineer - HR/Payroll Systems.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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