Accessability Links

Support Analyst

  • Location: Merseyside
  • Salary: £28000 - £34000 per annum + Bonus Scheme
  • Job type: Permanent
  • Sector: IT & Information Security

Support Analyst needed to join a technology leader in implementation of real time data and workforce management. As the Support Analyst you can be based remotely with some travel to do team meet ups once or twice a week in the North West.

As the Support Analyst you will be first point of call for 2/3rd line support and will log, analyse, resolve or escalate. You will also be responsible for testing of new software releases and customer configurations.

What you will need to have:
* 2 years working in a software support position
* Experience of CRM, field service management as well as training given
* Excellent customer service skills and attention to detail

Skills:
* Highly skilled in SQL and databases
* Proficient in MS Office, especially Excel
* Understanding of SOAP/XNL web services

Apply now for immediate consideration

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

Start your search again

Similar jobs
Business Analyst
Liverpool, Merseyside £45000.00 - £50000.00 per annum
Apply
Linux Support Engineer
Liverpool, Merseyside £35000.00 - £45000.00 per annum
Apply
Back to Top