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Storage Engineer

  • Location: Wiltshire
  • Salary: £35000 - £48000 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

Storage Engineer required by our leading client in Chippenham Wiltshire. As part of this role you will be providing 3rd line technical support across a range of managed service San storage including day to day administration, routine patching, implementation of and adherence to security policy, system availability and performance and capacity analysis.
The team support storage products and their associated components within IT Enterprise Services such as SAN Fabric, replication, etc. spanning a number of the leading enterprise class storage vendors including HDS, NetApp, HP and EMC with both Brocade and Cisco SAN fabric hardware. The successful candidate should be able to demonstrate a thorough knowledge of HDS technologies and at least two other vendor products and be able to integrate within the team in order to assume operational responsibilities very quickly

Customer Focus
The ability to effectively communicate with internal departments as well as demanding Users is essential to maintain Customer satisfaction.
Ability to interpret issues and apply creativity to ensure either temporary or permanent solutions meets the Customer requirements.
Ability to deal with difficult Customers with tact and diplomacy

Skills and experience required:

  • Hitachi Data Systems (HDS) Storage Hardware
  • HDS HORCM/data replication
  • ITIL Knowledge
  • Technical understanding of NetApp technologies
  • SAN Fabric knowledge (Brocade and Cisco)
  • A thorough understanding of wider SAN architecture and infrastructures
  • Experience with Veritas Netbackup technologies
  • Proven experience of working within technical service environment
  • Ability to analyse issues, problem solve and make decisions confidently
  • Excellent communication and interpersonal skills ; ability to communicate with on-site Client and across department
  • Be highly organised and able to manage and prioritise your own workload to meet; stretching targets and strict deadlines
  • Proven ability to plan and control
  • Remedy / & Service now (other Service Management tools)

Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Transfer of information overseas

Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation.

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