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Service Reliability Engineers

  • Location: West Midlands
  • Salary: £400 - £500 per annum
  • Job type: Contract
  • Sector: IT & Information Security
This vacancy has now expired.

We are Recruiting for a number of Service Reliability Engineers (Robotic Process Automation) for a FTSE 250 Client in Birmingham on an initial 6-month contract, paying between £400 - £500 Ltd / Umbrella.

Our Client are Channelling significant investment into building an automation capability to serve both internal and external customers. Their aspiration is to be one of the largest automation practices in Europe.

Responsibilities:

  • As an SRE you will be responsible for exceptions, platform degradation, networking problems, high usage of resources, or slow responses from our RPA services and can triage the Service end to end
  • Good knowledge of at least one programming language and the willingness to dabble in others.
  • You will have Microsoft Azure platform knowledge from build to run
  • You will be the point of contact for customers for triaging and supporting automated robots
  • Knowledge of CaI (Code as Infrastructure)
  • You have the ability to follow architectural designs to stand up environments as part of customer onboarding
  • As an SRE engineer you will be responsible for working with the Service Transition Mangers to ensure all support documentation is received and signed off though the automation delivery cycle life cycle ahead of the handover into service.
  • Setup and analyse application health metrics and provide solutions to ensure stability & high availability
  • Deploying code from Development into Production as part of the change/release management process
  • Strong sense of ownership, customer service, and integrity demonstrated through clear communication.
  • Passion for eliminating repetitive manual processes using automation
  • Experience of release automation tooling in both infrastructure delivery
  • Experience of release out or deploying into Cloud

Experience/Skills

  • Any exposure to Swarming techniques
  • Working with ServiceNow
  • Demonstrated ability to write programs using a high-level programming language
  • You will have had exposure to RPA (Desirable)
  • You can demonstrate exceptional communication and collaboration skills.
  • Have good planning and scheduling skills.
  • You will display extraordinary attention to detail and accuracy.
  • You are confident to ask the questions that others don't.
  • Show enthusiasm and a real passion for the role with an attitude to enable change.
  • You can provide examples of handling conflicting and changing priorities whilst still meeting deadlines.
  • Experience of working in a DevOps/Agile support environment

Please apply below to be considered

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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