Service Operations Director to work for a Global organisation. Our customer a household-known company with a industry leading IT Networks division. The division comprises of several major IT Network businesses and they are now seeking a interim Service Operations Director to join their SLT.
The role is currently an interim post based on a 6 - 9 month FTC. You will be working from home.
Background - Service Operations function is pivotal to the success of the business. The function encompasses Network Operations, Platform Architecture & Maintenance, Service Management, Service Design & Transition & Risk & Compliance.
The nature of the role will be accountable for the effective operational, & strategic leadership of our in-life functions delivering managed service network solutions to Public & Private sector customers. The role will identify & build strong relationships across a complex, broad base of key stakeholders & have direct involvement with key clients driving continual service improvement with a focus on service excellence.
The ideal candidate will be an experienced Service or Operations Director with a strong background of working for a IT Network, customer centric organisation. Experience of working at a senior level where you define strategies and manage P&L's is also required.
This is a fantastic opportunity to join the SLT team of an industry leader. Please apply for more information.
Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.