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Service Desk Analyst

  • Location: West Midlands
  • Salary: Up to £0.00 per annum
  • Job type: Contract
  • Sector: IT & Information Security

My Birmingham based client are looking for two service desk analysts for an initial 3 month contract. The successful candidates will be providing additional capacity to support staff as the client undertakes a major office move and transitions to new ways of working. Candidates will be providing 1st line support (phones & servicenow), escalation to onsite Desktop Engineers. You will also be tasked with ensuring call queues are mitigated during peak logon periods, i.e. 8am to 10am and escalating to second line support engineers. Competitive day rate and immediate start required.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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