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Service Desk Analyst

  • Location: Nottinghamshire
  • Salary: Up to £18000.00 per annum + Package
  • Job type: Permanent
  • Sector: IT & Information Security

A leading, FTSE 250 organisation are urgently recruiting for Customer Service Advisors to assist in a large-scale transformation project within the energy sector. The roles will be based in Ruddington.

This role will require you as an ambitious and confident individual to provide customer and technical support to a range of external customers helping them to troubleshoot and solve any potential issues they may be experiencing.

This will be a phone-based role, and there will be a shift pattern as follows:

  • Monday-Friday- 3 shift patterns - 8am-4pm, 10am-6pm, 12pm-8pm
  • 1 weekend in every 4 - 8am-4pm and 10am-6pm

The shifts are non-negotiable and will involve rotation on a weekly basis.

The role will be paying £18,000 and will offer consistent training and progression opportunities as well as a benefits package.

You do not require any specific industry experience, just a desire to learn and a good telephone manner.

***Interviews are being held immediately - first stage phone followed by onsite. If you match the requirements and are keen to hear more do get in touch***

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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