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Service Delivery Manager

  • Location: Greater Manchester
  • Salary: £40000.00 - £50000.00 per annum + Extensive package
  • Job type: Permanent
  • Sector: Development
This vacancy has now expired.

A northern technology giant is now looking to add a new Service Delivery Manager to their growing team based in the heart of Manchester's City Centre. This is an opportunity for you as an experienced professional coming from an application support environment to continue your career within a company that is committed to your continuous development and that can offer a flexible and supportive working environment.

Your responsibilities will include;

  • Leading the service desk in the provision of support for customers
  • Manage the technical aspects of customer implementation
  • Be a key member within the Agile group working closely with the Developers, Testers, Product Owners & Sales teams
  • Building strong and sustainable relationships with a range of clients
  • Identifying and solving complex customer support requests

Your skills & experience;

  • Strong background supporting a SaaS Delivery for technical services in a fast-paced environment- ideally 2-3 years+
  • Solid working knowledge of a range or web & cloud technologies
  • Professional experience working with Linux is ideal
  • Ability to diagnose technology issues
  • Excellent written and verbal communication skills

What's in it for you?

  • A highly competitive basic salary of £40,000-£50,000 dependent on your level of experience
  • Flexible working- this is not a strict working environment
  • Fantastic career progression opportunities
  • Lots of potential for technical and non-technical training
  • Pension, Company Medical Plan & Life Insurance
  • 25 days holiday + bank holidays
  • Free breakfast, fruit and snacks

If you feel that you have the necessary skills and experience as specified above and would like to be considered for the role, please send your CV to Adam Dolan at Capita IT Resourcing now by clicking the apply button below.

***PLEASE NOTE: this is an urgent requirement for my client so interviews will be taking place immediately for suitable Service Delivery Managers***

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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