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Service Architect - Coventry - 3 months contract

  • Location: West Midlands
  • Salary: £400 - £420 per day
  • Job type: Contract
  • Sector: IT & Information Security

Service Architect - Work From Home/Coventry based - 3 Months Contract

(Service Architect, ITIL, ISO20000, Process Design, Service Design)

Capita's leading client is looking to secure the services of a Service Architect to do a 3 months contract to perform general service architecture, delivery, process design and service design.

This will be a work from home/onsite in Coventry role.

Essential Experience/Skills:

  • Extensive experience in designing, developing and implementing sustainable and scale-able service management processes and procedures.
  • Experience in selecting and applying service management principles, policies and techniques in client operational environments.
  • Customer focussed with ability to identify and understand the (internal and/or external) customer's needs.
  • Displays a high degree of knowledge relating to service management and TSM toolsets,
  • Experience of working at a senior Operations management level.
  • Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models.
  • Able to perform peer reviews, audits, standards compliance checks and due diligence as required.
  • Demonstrable consultancy skills.
  • Good experience as a service architect/consultant with excellent design experience
  • Service Architecture background
  • Prepared to travel
  • Process Design

Desired Experience/Skills:

  • ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable.

If interested, please call Michael Bond on 01628 408084 or send an updated CV via the link.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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