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Server Support Engineer

  • Location: Hampshire
  • Salary: Up to £80 per day
  • Job type: Contract
  • Sector: IT & Information Security
This vacancy has now expired.

Server Support Engineer - Hampshire - 12 Month Contract - £80 Per Day - ASAP

A key client of mine based in Hampshire are currently on the hunt for 6 Server Support Engineer's an initial 6-month contract.

You will be involved in:

Provisioning Support (This refers to SBT involvement in such, not the PST itself).

  • Responsible for troubleshooting \ solution implementation for automated transactions.
  • Understands provisioning workflows and can effectively utilize the SLIKI or internal resources to identify possible failures with automation.
  • Responsible for escalating transactions to appropriate internal groups when Operations is unable to resolve.
  • Troubleshoot and resolve problems with basic network, operating system installations, and configurations in relation to SoftLayer automated transactions. This is applied once operational resources are exhausted.

Datacenter Walkthroughs -

  • Perform required walkthroughs per shift of the facility as mandated by compliance. Technicians will notate audible \ visual alarms on customer servers and escalate any facility issues to the datacenter.
  • Responsible for opening tickets with customers for audible \ visual alarms. Tier III technicians will coordinate further on a resolution for the customer.
  • Responsible for resolving any alarms that can be addressed without prior customer consent.

Distressed Inventory -

  • Responsible for resolving distressed inventory by performing the appropriate internal processes such as running hardware diagnostics.
  • Responsible for supporting site thresholds by performing component farming.

Server Support Engineer - Hampshire - 12 Month Contract - £80 Per Day - ASAP

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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