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Senior Project Manager (Software)

  • Location: South East
  • Salary: £50000 - £65000 per annum + 10% car allowance
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

Senior Project Manager (Software) needed to join Capita and be accountable for all aspects of software delivery. As the Senior Project Manager (Software), you will deliver an ongoing pipeline of change to the client's product via a multi-disciplinary, highly skilled team. You'll be adept at delivering projects, planning at a higher level and getting into the detail to make things happen when needed. You will be comfortable reporting to internal and external clients as well as all levels of management.

Through release planning you will balance the pipeline of work against available resources, ensuring timely delivery of the assigned project(s). You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.


  • Deliver project releases using an appropriate methodology, iterating frequently whilst ensuring the support of key stakeholders
  • Perform a key role in release management and reporting with internal and external clients
  • Primary approver of Impact Assessments to Change Requests
  • Lead the collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of the team
  • Ensure all products are built to a robust level of quality within the allocated time/budget
  • Actively participating in the broader delivery team, sharing and re-applying skills and knowledge and bringing in best practice
  • Overseeing the Release through to Production deployment - to time, cost and quality, liaising with internal and external clients as required
  • Represent Capita Application Services (CAS) to both internal and external clients in Programme Boards and other meetings as required
  • Participate in recruitment processes
  • Engage with the broader CAS business with respect to supporting colleagues & delivery on other accounts as required, providing input to process improvement initiatives, bid responses etc
  • Collaborative approach to working
  • Experience of software delivery - able to understand technical delivery issues and facilitate successful resolution
  • Strong estimation and budget scoping skills
  • Provide constructive challenge to requested changes / release content as appropriate
  • Spot warning signs early and provide a decisive response to delivery challenges
  • Analyse and evaluate pros and cons and identify risks in order to make decisions that take account of the wider context
  • Good at prioritising time-critical work
  • Identify the main issues in complex problems, clarify understanding or stakeholder expectations, to seek best option
  • Make difficult decisions by pragmatically weighing the complexities involved vs. the need to act
  • Push decision making to the right level within their teams, not allow unnecessary bureaucracy and structure to suppress innovation and delivery
  • Confidently engage with stakeholders and colleagues at all levels to generate commitment to goals

Critical Success Factors

Success in this role will require you to:

  • Understand what the team are doing at a detailed level
  • Ensure they're 'doing the right thing'
  • Facilitate issue resolution
  • Enable them to deliver
  • Guide and mentor as required - growing and supporting the team
  • Earn the trust and respect of the delivery team, internal and external clients
  • Ask for help when you/the team need it
  • Escalate issues quickly and appropriately - ensure the management chain are forewarned of issues that might become escalations
  • Promote Behaviour Driven Development and target zero defects
  • Strive for customer delight
  • Protect and grow CAS' reputation for delivering high quality software, on time & within budget - whilst increasing the TPR account profit margin
  • Seek opportunities to increase the number of chargeable days per annum
  • Make a difference…

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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