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Senior Pre-Sales Service Architect - London - 6 Months - EUC

  • Location: London
  • Salary: £550 - £650 per day
  • Job type: Contract
  • Sector: Cloud & Infrastructure
This vacancy has now expired.

Senior Pre-Sales Service Architect - London - 6 Months - EUC

Capita's leading London based client is looking to secure the services of a Senior Pre-Sales Service Architect to work a 6 months contract on an End User Computing programme.

We are looking for someone who can 'think outside of the box' when it comes to innovative Service Management ideas, service model, functions and tools for the management of End User Computing Services.

General Deliverables:

  • Service Design and Documentation
  • Customer Engagement
  • Workshops
  • Transition Planning
  • Oversight of transition from design to delivery

Key Skills/Experience

  • Extensive experience in designing, developing and implementing sustainable and scale-able service management processes and procedures.
  • EUC/End User Computing Experience
  • Experience in selecting and applying service management principles, policies and techniques in client operational environments.
  • Customer focussed with ability to identify and understand the (internal and/or external) customer's needs.
  • Displays a high degree of knowledge relating to service management
  • Experience of working at a senior Operations management level.
  • Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models.
  • Experience of working in large change programmes in a leadership role.
  • Able to perform peer reviews, audits, standards compliance checks and due diligence as required.
  • Demonstrable consultancy skills.
  • Good experience as a service architect/consultant with excellent design experience
  • Pre-Sales

If interested, please call Michael Bond on 01628 408084 or send an updated CV via the link.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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