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Senior MI Analyst

  • Location: Staffordshire
  • Salary: £30000.00 - £35000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.
Senior MI Analyst

A Senior role with focus on system process and development enhancements and increased analytical abilities. A self-starter with the passion and drive to achieve stretching targets and deliver significant benefit within challenging environments. Accountable to the MI Manager, with responsibilities as described below.
Key Accountabilities

  • Generate and deliver all periodic and regular reporting (Governance, Regulatory, MI, Third Parties etc.) in agreed formats and within agreed timescales, SLA's and accuracy
  • Acquire specialist subject matter expertise from other areas (Stakeholder and Insight and Analytics Analysts) during the BAU cycle.
  • Investigate issues identifying and highlighting trends (negative and positive) and emerging issues.
  • Make recommendations for improvements coming from above (identifying exceptions, root cause analysis)
  • Production of ad-hoc MI reporting when required.
  • Maintain audit trail as per capita policy.
  • Development of reporting capabilities including Business Objects Development
  • Enhancement of reporting through automation and use of new technology.
  • Review the effectiveness of MI & Reporting against including analysis against expectations and requirement definitions, providing insight into any variances.
  • Participation in Reporting Team and company-wide projects.
  • Represent the Reporting Team in projects and change meetings.
  • Maintaining records, communicating requirements, monitoring deliverables.

Essential Knowledge, Skills and Characteristics Required

  • Advanced Excel, Access and PowerPoint (vba development in all three )
  • Advanced vbScript (to deliver reporting automations)
  • Ability to apply theoretical knowledge to practical situations.
  • Capability to deliver a high degree of accuracy and integrity in all work.
  • Strong commitment to continuous improvement.
  • Planning and Organisation Skills - and ability to deliver under pressure with own initiative and to tight timescales.
  • Ability to communicate at all levels - both verbal and written.
  • Ability to interpret and deal with written, spoken and numerical data..
  • Investigative Skills
  • Visual Basic For Applications (and ability to bridge Excel, PowerPoint and Outlook)
  • Self-motivated with desire to acquire new skills, learn from peers and embrace continual development according to industry best practices and resources (Council of Mortgage Lenders, Process Benchmarking Limited, The Planning Forum)
  • SQL Language
  • Creating, modifying and deploying SSRS reports in line with Business Requirements.

Desirable Knowledge Skills and Characteristics

  • Understanding of Development Cycle and ability to engage in it with the Developer - Systems and Data, and Analyst - Insight and Analytics
  • Influencing and negotiation skills
  • Intermediate Microsoft Project skills.
  • Intermediate Visio


  • Business Intelligence, Reporting or Business Analysis related qualifications.


  • Experience of development with Business Objects.
  • Experience of delivering improvements to process, controls and reports.
  • Experience of project work.
  • Experience of the mortgage industry.

Innovation, change and continuous improvement

Constantly seeking to improve the business through analysis, creativity, and problem-solving and change initiatives.

  • Demonstrates an enthusiastic and positive approach to change
  • Displays curiosity and interest in continuous learning, actively learning from experiences - good and bad
  • Takes an active role in change initiatives, communicating and sharing information appropriately and effectively
  • Continually looks for opportunities for improvement to benefit the business, team and clients (both internally and externally)

Results focused

The desire to meet or exceed stretching performance objectives and quality standards to achieve results.

  • Identifies and maintains high performance standards for self and others. Holds self and other team members accountable for achieving results
  • Shows initiative and is self-motivated. Motivates others to translate ideas into actions and results
  • Actively seeks to overcome barriers and obstacles when faced with problems to identify solutions to achieve desired outcome
  • Contributes to a work culture that rewards positive results and celebrates success.

Technical awareness
Understands specialist or professional aspects of work and continually maintains technical knowledge. Applies technical, operational or specialist skills as required.

  • Uses a wide range and depth of technical or procedural knowledge and thinks of ways to apply new developments to improve business performance or customer service
  • Aims to excel in field or specialism. Continually seeks to build knowledge, keeping up to date on the technical or procedural aspects of the job
  • Sets the agenda for technical development, to meet evolving needs of customers to deliver competitive advantage

Leadership and performance

Inspiring, motivating and developing others to achieve outstanding levels of performance and strategic goals.

  • Aspires to achieving outstanding results, by taking ownership of own performance and development
  • Builds morale in the team and creates a working environment which generates a positive approach and a feeling of achievement
  • Champions the Capita culture and values at every opportunity
  • Proactively seeks self-improvement from feedback received

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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