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Senior IT Project Manager

  • Location: South West
  • Salary: £60000.00 - £70000.00 per annum + Pension, bonus
  • Job type: Permanent
  • Sector: Projects, Programmes & Change

Senior IT Project Manager
Capita are hiring for a Senior permanent IT Project Manager to work in our office based in the South West.
Key accountabilities are:

  1. Project management and delivery
  • Ensures their projects are structured, well planned and executed.
  • Creates exceptional quality project setup documents detailing scope, assumptions, success criteria, risks, governance structure (as it relates to wider IT Roadmap governance)
  • Uphold the IT project management methodology and look for improvements to discuss with the Programme Manager.
  • Work with Programme Manager to manage the key interdependencies within the IT roadmap, BAU releases and those external to IT.
  • Manage changes in project scope, costs, resources and timing within the framework of agreed governance and change control processes.
  • Diligent risk management with close management of effective mitigations, escalating risks and issues in project governance where necessary.
  • Work with Programme Manager and Head of Programme Management to negotiate robust and cost-effective contracts with SI and digital agencies.
  • Manage supplier relationships to ensure ongoing cost effective and high-quality delivery during project execution.
  • Produce project highlight reports
  • Manage stage gates with a focus on continued business justification
  1. Budget and financials
  • Create quality business cases for projects in close partnership with Business Stakeholders.
  • Creates detailed and accurate budgets for review and approval by the Programme Manager.
  • Manage the approval of Capex budget for projects and report monthly LE to Programme Manager and Head of Programme Management.
  • Track and measure business case realisation in close partnership with Business Stakeholders.
  1. Team leadership
  • Take personal accountability for quality and accuracy of project management performance and deliverables. Do not accept 'average' or 'Ok', only excellence is acceptable.

Key skills required:

  • Good knowledge of programme and project management methods including either DSDM / Agile PM and / or PRINCE2.
  • Good working knowledge of Confluence / Jira.
  • Practical execution of change management.
  • Robust risk management.

Key experience required:

  • At least 5 years' experience of IT project management, ideally gained in strategic complex projects for large organisations.
  • A proven record in delivery.
  • In depth knowledge and experience of all stages of the project and programme lifecycle, including development of business cases, mobilisation of programmes.
  • Knowledge of multiple project management methodologies.
  • Experience of delivering complex projects with budgets in excess of £2m.
  • Experience of successfully leading large multi-disciplinary project teams potentially across multiple organisations and locations.
  • An agent of change.
  • Business change management / communication planning.
  • Budget management and financial reporting.
  • Business case development and benefit realisation.
  • Experience of value tender / vendor selections.
  • Ability to lead an engagement with a client.
  • Strong interpersonal and communication skills (both verbal and written).
  • Strong stakeholder management skills.
  • Good business sense, with business and/or functional knowledge.
  • Can think holistically and analytically and know when to take which approach.
  • Can visualise a problem context/situation, develop a number of resolution options and think them through from concept to implementation.
  • Have a clearly methodical approach.


  • Experience of working for a consultancy or other professional services organisation.
  • Experience working with 3rd party and/or offshore teams

Key competencies:

  • Natural leader.
  • Strong people manger.
  • Creative problem solving
  • Excellent communication skills and customer facing skills, ability to communicate complex ideas simply at all levels of the organisation but particularly the Executive and non-Executive board.
  • A skilled negotiator.
  • Process focus and detail orientated without losing bigger picture
  • Self-motivated, dynamic and results-driven
  • Inquisitive, proactive and innovative
  • Open, honest and responsible
  • Team player
  • Comfortable dealing with external suppliers in complex high pressured commercial arrangements.
  • Quick learner, willing to be flexible in tasks and activities taken on

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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