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Senior Business Analyst (Customer Facing) Financial Services

  • Location: Kent
  • Salary: £65000 - £70000 per annum + benefits
  • Job type: Permanent
  • Sector: Enterprise Applications, Projects, Programmes & Change
This vacancy has now expired.

Senior Business Analyst (Customer Facing) Financial Services

Senior Business Analyst with gravitas and customer facing experience, working within the financial services industry to work for a leading FTSE100 organisation. Due to growth and transformation, they are looking to bring on a senior business analyst with strong customer facing experience to work on a high profile customer. The Senior Business Analyst will be joining the team based in South London.

The role will require some travel to customers UK Wide.

The nature of the role for the senior business analyst will be to shape services to one of their high profile customers, helping them define and identify new initiatives that they might want to explore. The Business Analyst is responsible for eliciting and documenting business requirements and helping the client to understand options for fulfilment. This will be performed through rigorous analysis and direct engagement with the stakeholders and development teams. The Senior Business Analyst will establish a thorough understanding of the client, the challenges they face and how our solutions deliver benefits to overcoming these obstacles.

  • Assisting in the development of business cases and feasibility studies
  • Providing analysis to explore business strategy and objectives
  • Assisting with the maintenance of product documentation, procedures or service descriptions
  • Workshop facilitation and leading discussions to inform knowledge and feasibility
  • Maintaining and obtaining agreement to a range of analysis artefacts in support of requirements definition:
    • User requirements/User stories, Business Requirements, Functional Requirements, Non Functional Requirements, Implementation Requirements and Business Rules
    • Business Process Mapping Current, Interim and Future State
    • Structural, behavioural and interaction artefacts, including UML models, data models, screen mock-ups and wireframes
    • Prioritising user requirements using MOSCOW technique.

The ideal Senior Business Analyst with have strong business analysis experience with customer facing experience working within or for financial services. The senior business analyst will have strong experience helping define solutions, UML Modelling, strong analysis experience around business process mapping, prioritising user requirements. The senior business analyst must have strong communication skills being able to hold their own to senior board members and define solutions in a clear and concise manner as well as being able to talk to development teams.

This is a fantastic opportunity to join a leading organisation who are going through a fantastic period of change who are offering some very good career prospects and a good salary.

Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Transfer of information overseas

Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation.

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