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Senior 3rd Line Engineer

  • Location: Hampshire
  • Salary: £30000.00 - £40000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security


Senior 3rd Line Engineer
Capita IT Resourcing are looking for a Senior 3rd Line Engineer to join a Microsoft Gold Partner based in Basingstoke who have huge potential to become one of the leading Managed Service Providers within the UK. As the Senior 3rd Line Engineer, you'll be leading a team of 2 engineers, being the escalation point, ensuring IT issues and requests are resolved within SLA. The split on this role is 70% hands on & 30% managing.
This would be a great opportunity for someone with 2+ years' experience within a service desk and customer facing role who has a good amount of Office 365 experience and is looking for that next step up in their career.

Skills:

  • Minimum of 2 years' experience in an IT support environment, or a strong IT background with relevant education.
  • Experience of supporting and administering Office 365 environments (MUST HAVE)
  • Experience of implementing and supporting Microsoft Windows 10
  • Excellent knowledge of Microsoft Office Products.
  • Knowledge of TCP/IP, DNS, DHCP, VLANs, VPN and Firewalls.
  • Working knowledge of Active Directory and GPO.


Desirable

  • Previous experience of leading a support team
  • Azure
  • ITIL Certification or Experience
  • Microsoft MCP or equivalent



If you believe the Senior 3rd Line Engineer role is a great fit for you then please send over your CV and we'll be in contact asap.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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