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Second Line Engineer

  • Location: Hampshire
  • Salary: £28000.00 - £32000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

2nd Line Support

Capita IT Resourcing are currently looking for an 2nd Line Engineer to join our client who are a aviation organisation company based in Farnborough. The 2nd Line Engineer will be supporting and maintaining clients' IT Infrastructure, associated hardware and software, including installation and configuration of new solutions.


  • Ability to report and troubleshoot the infrastructure of the desktop, application and server levels.
  • Desktop and server administrative support to clients
  • Administer deployment of software and security updates
  • Working individually to solve problems in a high-pressure environment, assessing and communicating issues of impact
  • Work alongside IT policies and procedures, ensuring all correct approvals and processes are complete. Reviews IT control functions on a regular basis to ensure adherence to policies and controls
  • Recommend improvements to close vulnerabilities, identify potential security weaknesses, implement changes and documenting upgrades/changes
  • Work with third party vendors to troubleshoot issues
  • Provide out-of-hours support when required

* A minimum of three years' experience in a similar 2nd Line technical role, preferably within an ITIL environment

* Expertise in diagnosing, repairing and solving hardware/software server & network related issues.

* Excellent experience and understanding of Microsoft Windows Server 2012 & 2016, including, but not limited to, active directory, file permissions, DHCP/DNS services, firewalls and group policy.

* Excellent experience and understanding of MS SQL, IIS SharePoint, Microsoft Exchange, RDS & Terminal Server

* Excellent experience and understanding of virtualisation solutions such as VMWare and Hyper-V.

If you are interested in the role and would like to apply, please send me your CV in response to this advert for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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