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Project Manager

  • Location: West Midlands
  • Salary: £50000.00 - £55000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.


The Project Manager will be responsible for the project delivery aspects of our Robotic Process Automation (RPA) solutions.

The role will include understanding the business area where RPA is potentially to be deployed, assisting in the creation of a business case through an initial discovery phase, working with business area teams, RPA implementation and support teams to ensure the successful agile development and deployment of the RPA solution within agreed timescales and to realise the identified benefits.

The role is part of an exciting new and growing team created to deliver RPA across the whole of Capita and to external customers. It is head quartered out of Fort Dunlop, Birmingham but travel and working at Capita sites around the UK will be required. Some home/remote working will also be possible.

What you will do:

  • Construct and own the RPA business delivery plan and coordinate associated deliverables and activities.
  • Manage Risks, Issues, Assumptions and Dependencies across projects.
  • Ensure project governance and act as first point of contact for communication of any changes, slippages or other requests. Ensure these are managed and effectively communicated to the customer and delivery team/s.
  • Manage all financial aspects of the project in line with agreed management criteria e.g. P&L, stakeholder reporting.
  • Act as a key facilitator within the programme, (e.g. being a point of arbitration between the client, the stakeholders and the solution team).
  • Assist in understanding what the project / programme will deliver from a business and benefits perspective and to advise on areas where this in not congruent with the proposed solution/plan.
  • Support agile working during the development cycle, aiding and supporting the use of the Scrum methodology.
  • Promote co-operation and coordination of all solution team members across Capita and 3rd parties to achieve the successful delivery of the proposed business solution.
  • Advise and support the programme in ensuring that the programme delivers the agreed benefits.
  • Undertake peer reviews, audits, standards compliance checks and due diligence as required.
  • Work by and promote Capita standards and vision

Your experience will include:


  • Prince II or similar PM qualification.
  • Good stakeholder management.
  • Good communication skills - both written and oral.
  • Good matrix person management of project staff and external suppliers.
  • Minimum of 3 years experience managing IT/software development projects.
  • An ability to understand what needs to be done to successfully deliver technology based solutions.
  • Practical knowledge of Agile methodologies such as Scrum ideally including tools such as Jira.
  • Experience of planning and organising own and the team's workload to meet a given brief.
  • Experience supporting the construction of business cases.
  • An ability and willingness to solve problems and make things happen.
  • A good ability to make best use of the MS Office suite including MS Project and SharePoint.


  • An appreciation of the benefits of Robotic Process Automation.
  • Line management experience.
  • An understanding and ideally practical experience of change management processes.


  • Ability to establish and lead cross functional and multi-disciplined teams
  • Disciplined execution
  • Effective communication
  • Collaboration, builds relationships at all levels
  • Strong customer focus
  • Credibility - able to influence others
  • Performance, drive and results orientated
  • Commercially aware
  • Accountable - takes responsibility for own and team's actions
  • Self-Motivated

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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