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Project Manager - (Contact Centre / SDLC / PRINCE2)

  • Location: London
  • Salary: £400 - £550 per day
  • Job type: Contract
  • Sector: IT & Information Security
This vacancy has now expired.

Project Manager - London - 6 Months+ - £400-550p/d - Contact Centre / SDLC / PRINCE2

Looking for a Project manager to lead one or several projects which span business and technology change, working with a major client and multiple suppliers/partners.

You will need to have experience as a Project Manager, setting up a contact centre as you will be setting one up in the North of England.

This project will include:

  • Using Project Brief and Business Case, plus existing high-level plans, work with internal, supplier and partner resources to produce detailed implementation plans
  • Utilise good practice estimating and planning techniques
  • Establish budgets for internal and supplier resource costs

Management and control of projects from Initiation to Closure. This will include:

  • Hands on coordination of all internal, supplier and partner activities across multiple workstreams
  • Mange internal and external resources
  • Working closely with the client and subcontractor PMs, manage the design / development / build / test activity and control the interactions between all team members
  • Identify and manage interdependencies with other workstreams / the wider client-led programme
  • Plan the allocation of resources and prioritise resources according to need
  • Manage financial estimates, budgets, and prepare data into client invoicing
  • Prepare responses to change requests

Reporting, governance, stakeholder management

  • Identify, record, mitigate and manage risks and issues
  • Report progress to appropriate governance bodies
  • Provide assurance, internally and to client, around the quality and outcome project deliverables

Skills & Experience:

  • Significant experience of planning and implementation of complex business and technology projects spanning business process / policy change, and technology implementation
  • Significant experience of Software Development Life Cycle
  • PRINCE2 qualified
  • Experience of working with mixed teams, multiple stakeholder and matrix management
  • Outsourcing and IT Services industry experience preferred
  • Positive and proactive approach, able to build rapport quickly and become a key part of a mixed team

If this position sounds of interest, please apply with an up-to-date copy of your CV for consideration.

Outside IR35

NOT REMOTE WORKING - There will be an option for 1 day WFH if required.

Due to the volume of application, I will be reaching out to successful candidates only and will be going through applications over the next 1-2 weeks.

Project Manager - London - 6 Months+ - £400-550p/d - Contact Centre / SDLC / PRINCE2

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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