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Project Manager - (Contact Centre / PRINCE2)

  • Location: London
  • Salary: £0.00 - £550 per day
  • Job type: Contract
  • Sector: IT & Information Security
This vacancy has now expired.

Project Manager - London - 6 Month Contract - £550 per day - Project Management / Contact Centre Set Up / PRINCE2

*Must have experience setting up a contact centre - candidates without this will not be considered*

The Project Manager will lead one or several projects which span business and technology change, working with a major client and multiple suppliers/partners.

For this position, you would have needed to have had a similar position as a Project Manager who has set up a Contact Centre. Experience with setting up the Contact Centre is crucial and only candidates with this experience can be considered for the role.


  • Working with internal, supplier and partner resources to produce detailed implementation plans
  • Managing internal/external resources
  • Managing the design, development, build and test activity
  • Managing financial estimates, budgets and preparing data for client invoicing
  • Identifying, recording, mitigating and managing risks and issues
  • Reporting progress to appropriate governing bodies

Experience required:

  • Built up a Contact Centre from scratch - ESSENTIAL
  • Planning and implementing complex business and technology projects, spanning business process/policy change and technology implementation
  • Experience of SDLC
  • Strong stakeholder and matrix management
  • PRINCE2 qualified

Alongside the above skills, experience working within Outsourcing and IT Services industries is highly preferred.

If this position sounds of interest, please apply with an up to date copy of your CV for consideration.

Project Manager - London - 6 Month Contract - £550 per day - Project Management / Contact Centre Set Up / PRINCE2

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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