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Project Co-ordinator

  • Location: Cambridgeshire
  • Salary: £20000.00 - £22000.00 per annum + Benefits
  • Job type: Permanent
  • Sector: IT & Information Security


Project Coordinator - Cambridge

My Client who are an award winning solutions provider require an project coordinator due to continual growth within the business.

Main Purpose of the Role
Managing projects from point of sale of services and solutions. Providing customer service excellence and meeting client and business requirements.

Key Responsibilities and Accountabilities

  • Order and manage telephony and internet products and services.
  • Manage customer updates and responses.
  • Schedule engineer visits, using diary management.
  • Apply critical time management skills and follow set procedures.
  • Order equipment required.
  • Set and manage clients' expectations.
  • Update internal database records.
  • Account for running project costs.



Person Specification
Qualifications

  • 5 GCSEs grades A-C, including English and Maths.


Essential Experience Required:

  • 6 months customer service experience, ideally in a commercial fast paced environment.
  • Working with bespoke databases, as well as MS office, especially Outlook, Word and Excel.
  • Strong coordination and planning skills in a customer facing role.


Skills / Knowledge / Understanding

  • Excellent organisation and administration skills.
  • Excellent customer service approach.
  • Quick learner with good attention to detail and accuracy.
  • Excellent typing skills.
  • Excellent listening skills and clear concise verbal and written skills.


Personal Attributes

  • Calm, confident manner, able to work effectively under pressure.
  • Solution focused and flexible approach to problem solving.
  • Ability to work as part of a team and to use their own initiative.
  • Able to prioritise own workload and manage regular interruptions to remain productive.


Benefits

  • Auto enrolment with PerkBox
  • Pension scheme
  • Cycle to work scheme
  • Ability to buy and sell annual leave



Please send across your CV if interested and you have the required skills for a more detailed discussion

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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