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Process Design Consultant - London - 3 months contract - ITIL

  • Location: London
  • Salary: £450 - £500 per day
  • Job type: Contract
  • Sector: IT & Information Security

Process Design Consultant - London - 3 months contract - ITIL

(Process Design, ITIL, ISO20000, Change)

Capita's leading client is looking to secure the services of a Process Design Consultant to do a 3 months contract to perform general Process Design/Architecture and delivery on a large Project

Essential Experience/Skills:

  • Extensive experience in designing, developing and implementing sustainable and scale-able service management processes and procedures.
  • Process Design Experience
  • Experience in selecting and applying service management principles, policies and techniques in client operational environments.
  • Customer focussed with ability to identify and understand the (internal and/or external) customer's needs.
  • Displays a high degree of knowledge relating to service management and TSM toolsets,
  • Experience of working at a senior Operations management level.
  • Extensive IT Outsource knowledge and experience including experience in developing and using ITO cost models.
  • Experience of working in large change programmes in a leadership role.
  • Able to perform peer reviews, audits, standards compliance checks and due diligence as required.
  • Demonstrable consultancy skills.
  • Good experience as a Process architect/consultant with excellent design experience

Desired Experience/Skills:

  • ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable.

If you are interested, please call Michael Bond on 01628 408084 or send an updated CV via the link.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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