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Planning Manager

  • Location: West Yorkshire
  • Salary: £40000.00 - £45000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

Job Purpose

Reporting to the General Manager for Business Planning, you will have specific accountability for the design, delivery and output of business planning models, with a specific emphasis on what if scenario modelling

You will work closely with Project Management, Operations and Planning to produce optimal and innovative resourcing models.

You will be a modelling/planning SME within project meetings

Accountabilities & Activities

  • Creating & Documenting Business planning models and what of scenario analysis
  • Creating innovative resourcing solutions to offer the right service at the optimum commercial output.
  • Model and understand benefit of transformation activities
  • Represent the Resource Optimisation team at project meeting, and input into design and solution discussions based on experience
  • Present to and be challenged by senior Capita Managers and directors

Qualifications, Knowledge & Experience

  • Comprehensive planning experience in a contact centre environment.
  • Excellent communication skills.
  • Knowledge and understanding of benefits and limitations of planning specific software
  • Advanced Excel level knowledge
  • Proven Excel modelling skills and experience
  • Strong analytical skills
  • Ability to propose creative solutions rather than tried and tested methods
  • Knowledge and application of planning theories and forecasting methods e.g. Regression techniques
  • Commercial acumen understanding the benefits or implications of decisions made

If ths sounds of interest please get in touch - paul.carlin@capita.co.uk

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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