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Network Support Engineer

  • Location: Central
  • Salary: £180 - £220 per day
  • Job type: Contract
  • Sector: Cloud & Infrastructure

Network Support Engineer - Motherwell - 6 Month Contract - £180 - £220 Per Day - ASAP

I am currently on the hunt for a Network Engineer, for a leading client of mine based near Motherwell.

What you will do:

  • The role is to provide high quality Network/Telecommunication support to a large community as part of a customer focused support team.
  • The Engineer is responsible for ensuring the effective operation and availability of the supported infrastructure for customers. Working within the ITIL process guidelines the team is responsible for the support of incidents, service requests, changes, events and capacity issues as well as reducing the number of Incidents logged though proactive problem management and Root Cause Analysis.
  • The successful candidate will be expected to deal with support calls and implement technical change/project work for our clients in an efficient and timely manner working to all contracted SLAs and OLAs.

Your experience will include:

  • Cisco CCNA
  • Administration of Cisco Call Manager, Cisco Prime, SolarWinds, SIP trunks, ISDN lines, Cisco Unified Border Element (CUBE), Netcall (voicemail), Tiger (call reporting tool)
  • Administration of Cisco Routers and Switches including STP, OSPF, BGP, ACL, software upgrades
  • Administration of Cisco wireless controllers and Access points
  • Fault reporting to Service Providers i.e BT, Virgin
  • Commissioning new data circuits and upgrading existing circuits, including initial testing and verification of service.
  • Using network performance monitoring tools i.e SolarWinds.
  • Troubleshoot and manages problem resolution for Data/Voice infrastructures. Oversee contractor services for network installations and insure that all work is completed to bid price/time schedule.
  • Schedule and manage requests for LAN/WAN and voice cable connections to BICSI specifications.
  • Working knowledge of Microsoft desktop, Cisco environment ADSL Routers and Analogue/IPT phones.
  • Installation of configured LAN/WAN network devices
  • Responsible for the upkeep of accurate site records/SolarWinds/Cisco Prime

Network Support Engineer - Motherwell - 6 Month Contract - £180 - £220 Per Day - ASAP

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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