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Mitel Pre-sales/Project Engineer

  • Location: Surrey
  • Salary: £35000.00 - £45000.00 per annum + Car Allowance and Benefits
  • Job type: Permanent
  • Sector: IT & Information Security


Mitel Pre-Sales Specialist - Guildford - Up to £45k+ £6k Car Allowance and Benefits

An excellent opportunity for a Senior Technical Specialist to play a pivotal role in the definition and deployment process for the core products sold and supported by my client.
The ideal candidate will be a technology-driven individual currently in a project or engineering role looking to take on technology leadership responsibilities in this area.
You will be part of the Operations Group - working closely with the Installation Engineers and product specialists - but will own the interaction between the technical and commercial teams.
You will have current IP Telephony skills in the MITEL product arena (with Avaya exposure an advantage too) - and a good understanding of WAN and LAN technologies and capabilities - with ability to design WAN architectures and interconnection options for customers.
With experience in presenting technical solutions you will have good commercial awareness and excellent interpersonal skills.
Experience in a similar role will be advantageous as will certifications in Mitel/ Cisco technologies.
This is an office based role although you will be required to attend client's meetings and sites.

Specific Role Responsibilities:

  1. Define major technical solutions involving product and/or deployment and/or support services for customers or prospects - ensuring active engagement with specialists around the Operations team.
  2. Define process and key components for key customer upgrades - ensuring active engagement with specialists around the Operations team and the wider business - and working with key channel partners and policies to cover all aspects of these opportunities.
  3. Attend customer meetings with account managers to assist in qualifying opportunities and presenting the solution.
  4. Own and manage the technical validation process implementing metrics and internal SLAs to ensure all parties understand expectations and timing.
  5. Possess full understanding of appropriate WAN and LAN technologies and capabilities and design WAN architectures and interconnection options for customers.
  6. Understand Internet, Intranet, Extranet, Cloud-based systems & client/server architectures.
  7. Assist in writing and shaping technical proposals and tender responses providing solution design, solution pricing, and Partner engagement.
  8. Identify risk with a solution design and implementation - including solution DR/Resiliency.
  9. Produce support documentation and relevant pricing quotations.
  10. Keep up to date with emerging technology, vendors and upgrades to the existing solutions portfolio/offerings, through formal accreditation programmes
  11. Build and manage demonstration and evaluation environments
  12. Active involvement in running of demonstration to clients / prospective clients
  13. Build appropriate supporting information and load onto knowledge base (SharePoint)
  14. Run internal briefing / update sessions, as applicable
  15. Act as a technical resource at exhibitions and events



This company offer a fantastic package with opportunity for progression. Please send across your CV for consideration and a more detailed discussion.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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