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MI Analyst

  • Location: West Midlands
  • Salary: £30000 - £35000.00 per annum + Amazing Benefits
  • Job type: Permanent
  • Sector: BI, Big Data & Analytics
This vacancy has now expired.


MI Data Analyst

For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.
We do this by combining our talent, creativity, software, technology and innovation with sector knowledge and proven skills and expertise underpinned by our scaled operational platforms. Our 70,000 talented, committed and engaged employees are essential to delivering business critical services and solutions across all our markets.

We work with clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance, and other private sector organisations.

This role will involve a lot of travelling across the UK but you will be based at our prestigious offices situated at Fort Dunlop, Birmingham!

MI Data Analyst Role

The Group function has been introduced to support three key tiers of strategic activity, namely Enhanced Automation, Global Delivery and Operational Excellence. The role is required in the Operational Excellence pillar to support the development and analysis of operational data for both operational and commercial improvements.

We've a highly evolved data driven environment in most accounts, although some are on a journey of evolution and require central support and guidance to develop their account. This small agile team are also responsible for supporting the identification of opportunities and offering solutions, along with helping support MI specifications in some areas.

As a central Group team, we'll also be complementing the Divisions in helping them access and interpret data, to offer insight and analytics through an alternative lens. This data mining activity will add additional value to these businesses as we offer insight in areas of analysis that will have proved problematic to access previously.

The team will also be responsible for supporting growth opportunities, analysing data within tender documentation to support qualification processes and moreover ensuring the MI for any new business initiative is appropriately structured for go-live. This is a fast-paced role with lots of variety and challenge, along with fantastic future career prospects.

MI Data Analyst Skills Requirements


Key Accountabilities

Key Activities / Decision Areas

Requirements gathering
  • Able to insightfully draw out reporting / data needs from business stakeholders
  • Clearly and unambiguously documents requirements in a format that is easy for others to understand

Data provision
  • Provide datasets for MI analysts to use in BAU MI reporting / Ad Hoc analysis
  • Responsible for MI data processes (e.g. Data Incident procedures / Data quality investigations)

Data development
  • Identify new sources of data or more efficient uses of data both inside & outside of DWH
  • Monitoring the data environment and providing support / education MI colleagues to ensure best practice is in place
  • Responsible for design & implementing robust data testing & validation

Project support
  • Submit Data Requirements to Change teams / projects as required
  • Conducting Impact Assessments for Change projects
  • Sign-off responsibilities



MI Data Analyst Accountabilities

  • The post-holder will work with the wider Group team and senior stakeholders across Capita to ensure MI development meets the level & quality required by our businesses to improve their service offering
  • Data provisioning to support MI & reporting is critical in measuring and driving operational efficiency is an ongoing business goal. The MI Data Analyst will be able to draw upon their niche experience to identify robust data solutions to common MI reporting challenges.
  • The post-holder will be actively involved in analysing new datasets to identify areas of insight and/or opportunity for a specific account or initiative. This will involve reviewing source systems to understand how data is captured and therefore how it should be used for MI and analysis purposes.
  • The post-holder will provide guidance on data issues; including the education and development of less experienced business managers.



MI Data Analyst Package

  • £28,000 - £35,000 DOE
  • 33 Days Holiday
  • Child Care Vouchers
  • Birthday Off Work
  • Excellent Social Events
  • Company Laptop & Phone
  • Travel and Accommodation Expenses
  • Company Pension
  • And Much, Much More!



MI Data Analyst How to Apply

If you are looking for a new challenge within an exciting and thriving team be sure to upload your CV for immediate consideration!

MI Data Analyst

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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