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Media Systems Support Engineer

  • Location: London
  • Salary: £22000.00 - £30000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

Media Systems Support Engineer

Capita IT Resourcing are looking for a Media Systems support Engineer to help design, install and support solutions to their client's customer base. The customers include massive broadcast companies, Football teams and a host of clients in the Media & Entertainment & Creative industries

Key Responsibilities:

  • Assist the sales team to design, specify and implement solutions
  • Perform installations & regular checks of systems, and undertake routine scheduled maintenance on supported technologies
  • Receive 2nd & 3rd Line support calls; accurately record, investigate diagnose and resolve customer issues
  • 1st line support
  • Escalate to the storage and workflow consultants for technical guidance
  • Maintain records and logs of work done using the department service desk tools, on the installation, modification and support of systems

Experience of:

  • Experience working for a Media/Broadcast company
  • Solutions design experience in either MAM, ingest, automation, playout or other integrated systems
  • Playout and ingest solutions (Tools on Air, and Cinegy),
  • Media Asset Management Solutions (Vidispine Vidixplore, Cinegy, Cantemo Portal, MAM)
  • Enterprise Storage Solutions (NAS and SAN)
  • Server and Network infrastructure (Ethernet and Fibre Channel)

If you believe you have the experience and skills for this role then please send us your CV and we'll be in contact asap.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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