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IT Support Engineer - Stafford - £17-22kpa

  • Location: Staffordshire
  • Salary: £17000.00 - £22000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

IT Support Engineer - Stafford - Link2ICT

Link2ICT has over 150 staff providing services to over 1,000 schools across the country, including all aspects of technical services, professional services and software development. Link2ICT occupies a niche in the ICT market, specialising in the deployment and usage of end to end ICT solutions within educational environments, covering learners of all ages from nursery through to adult education. Our aspiration is to use ICT to improve the achievement of all learners.

IT Support Engineer Main tasks

  • This post is required to develop, install and provide technical IT support to schools and other educational establishments. The job holder is required to deliver this service to a quality in accordance with agreed service standards and to liaison with other ICT teams and external organisations.
  • The post is to be responsible for supporting the network infrastructure, admin and curriculum ICT networks (Server and Desktops), as well as support for learning platforms.
  • The post holder will be required to support these systems by telephone, remote access and site visits (regular scheduled visits or adhoc).

IT Support Engineer - Essential Experience/Skills/certification

  • Proven experience in a related role
  • Experience of Windows server 2008/2012/2016 including using Group Policies, PowerShell and basic scripting.
  • Experience of supporting Microsoft Exchange 2010/2013/2016
  • Excellent knowledge and experience of supporting Microsoft Office 2010/2013/2016.
  • Experience of supporting educational software.
  • Experience of virtual server technologies - Microsoft Hyper-V or VMware.
  • Installation, configuration and support of Apple and Android devices - iMacs, MacBook's, iPads (including Apple Configurator), Chromebooks
  • Good knowledge of network troubleshooting - Both LAN and Wireless networks.
  • Experience of supporting curriculum resources i.e. Smartboards, Promethean.
  • Ability to configure and complete windows update using WSUS
  • Experience of Anti-Virus setup and client deployment using Symantec Anti-Virus
  • Knowledge of cloud-based services- i.e. Office 365.
  • Proven ability to successfully motivate self and others
  • Committed to customer focused service delivery
  • Clear written and oral communication skills for any audience
  • Excellent analytical and problem-solving skills
  • Committed to working flexibility to cover the duties of the service
  • Ability to build successful customer and supplier relationships
  • Professional approach with a positive attitude to delivering high quality work

IT Desktop Support Technician - Package

  • £17-22kpa
  • 33 Days Holiday (Including Bank Holidays)
  • Travel Expenses
  • Pension
  • Childcare Vouchers
  • Cycle to Work
  • Medical Cash Plan, Dental Plan
  • Additional Life Assurance, Spouse / Partner Assurance, Critical Illness Insurance, Group Income Protection
  • Discounted Dining Card
  • Vehicle Breakdown Cover
  • Gym Discounts

IT Support Engineer

If you are looking to join a brand-new team with exciting prospects and an actual career with progression, this could be for you! Send over your CV for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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