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IT Support Engineer

  • Location: Kent
  • Salary: £28000.00 - £32000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security


IT Support Engineer (A full UK driving license + own car)

Capita IT Resourcing are currently looking for an IT Support Engineer to join our client who is a Managed Service Provider based in Dartford. The IT Support Engineer will provide level 1 to 3 support for their clients based in and around London, both remotely and on-site. This position will also give you the opportunity to work on projects individually, and as part of a team. A full UK driving license is therefore required.

Responsibilities:

  • Ability to report and troubleshoot the infrastructure of the desktop, application and server levels.
  • Desktop and server administrative support to clients
  • Administer deployment of software and security updates
  • Working individually to solve problems in a high-pressure environment, assessing and communicating issues of impact
  • Work alongside IT policies and procedures, ensuring all correct approvals and processes are complete. Reviews IT control functions on a regular basis to ensure adherence to policies and controls
  • Recommend improvements to close vulnerabilities, identify potential security weaknesses, implement changes and documenting upgrades/changes
  • Work with third party vendors to troubleshoot issues
  • Provide out-of-hours support when required


Experience:

  • MCP certification, or greater
  • Windows Server
  • Active Directory & Group Policy
  • Microsoft Exchange 2010 and newer
  • Virtualisation (Hyper-V & VMware ESXi) management and support
  • Office 365
  • Backup processes & Business continuity - specifically StorageCraft ShadowProtect
  • Patch Management
  • IP Telephony / VoIP - specifically Avaya IP Office
  • Networking protocols
  • Wireless networking experience
  • ITIL Framework experience
  • DBS Registered


Licence:

  • Driving (Required)


If you are interested in the role and would like to apply, please send me your CV in response to this advert for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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