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IT Services Manager - Digital/Information Technology

  • Location: Devon
  • Salary: £350 - £400 per day
  • Job type: Contract
  • Sector: IT & Information Security


IT Services Manager - Digital/Information Technology

Location: Plymouth
Rate: £350-400
Contract: 3-6months

IT Service Manager required for Capita's leading client based in Plymouth where you play a pivotal role in delivering clients strategic, business and digital agenda.

You will be responsible for owning the day to day delivery of Digital and IT Services ensuring a strong customer focus by maximising service availability, integrity and reliability including leading/managing the Digital and IT Service desk, infrastructure teams, the outsourced data centre and appointed IT partners/Vendors and Suppliers.

Key Skills required:
· Extensive experience working within an IT department and Service Management experience,
· Experience of delivering excellent customer service,
· Good experience of Citrix/VMWare first- and second-line support issues,
· Cyber essentials security standard (ISO27001),
· Knowledge and expertise in IT service life cycle management models and frameworks (ITIL) and process improvements frameworks (Six Sigma),

If you feel you have the relevant experience, please submit an up to date CV for immediate consideration.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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