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IT Programme Manager

  • Location: Wiltshire
  • Salary: £90000.00 - £100000.00 per annum
  • Job type: Permanent
  • Sector: Projects, Programmes & Change
This vacancy has now expired.

Group IT Programme Manager
Capita are hiring for a Group IT Programme Manager to work in our office based in the South West.
The Group IT Programme Manager is an experienced technology delivery expert with a keen focus on realising business outcomes. They have direct line management of a team of project managers and are accountable for controlled delivery of portfolio of strategic and tactical projects. Depending on the size of investments coming down the pipe, they may also be backfilled to take on direct management of large transformation programmes.

In addition to ongoing execution in a rapidly changing environment, the Programme Manager is responsible for working with a new PMO setting up and maintaining a high-quality project management methodology (both Agile and Waterfall - depending on project). They also ensure all aspects of change (both business and technical) are managed and implemented through the lifecycle each project working with other IT teams and business functions as necessary.

Key accountabilities are:

  1. Project portfolio management and delivery
  • Work with the Head of Programme Management to build and maintain a detailed programme plan to deliver all Group IT projects with up to a 3-year horizon.
  • Setup and maintenance of a standard project management methodology.
  • Ensure Group IT programmes and projects are structured, well planned and executed.
  • Manage the key interdependencies within the Group IT roadmap BAU releases and those external to Group IT.
  • Works with Head of Programme Management to manage changes in roadmap direction, scope, costs, resources and timing.
  • Provide direction for all project risks and issues ensuring effective mitigations and resolutions are in place escalating in project governance where necessary.
  • Manage supplier relationships to ensure cost effective and high-quality delivery across all projects.
  1. Governance and stakeholder management
  • Ensure all projects are clearly defined with assumptions and success criteria agreed with stakeholders in the setup.
  • Define, implement and manage pragmatic but robust project governance across the portfolio.
  • Provide direction for all programmes and large projects including escalation path for all risks and issues.
  • Oversee Programme Manager to ensure programmes have the appropriate level of Stakeholder sponsorship and engagement.
  1. Budget
  • Ensure quality of business cases created for projects in close partnership with Business Stakeholders.
  • Oversee the Capex budget for Group IT projects and report monthly LE to Head of Programme Management.
  1. Team leadership
  • Direct line management of a team of Project Managers practicing DSDM / Agile PM and PRINCE2 waterfall delivery.
  • Setup well organised 1:1s, team meetings (scrum like), quarterly, six monthly and end of year appraisals.
  • Take personal accountability for quality and accuracy of Group IT project management performance and deliverables. Do not accept 'average' or 'Ok', only excellence is acceptable.
  • Use predefined template to map out development goals with each member of the team in addition to their yearly objectives. Ensure these are tracked closely with regular structured 1:1s providing coaching and supervised work activities where appropriate.

Key skills required:

  • Good knowledge of programme and project management methods including DSDM / Agile PM and PRINCE2.
  • Good knowledge of Confluence / Jira and ability to work with PMO to build good practice.
  • Practical execution of change management.
  • Advanced risk management.

Key experience required:

  • At least 8 years' experience of IT project and programme management, ideally gained in strategic complex projects for large organisations.
  • A proven record in delivery.
  • In depth knowledge and experience of all stages of the project and programme lifecycle, including development of business cases, mobilisation of programmes.
  • Knowledge of multiple project management methodologies.
  • Experience of delivering complex programmes.
  • Experience of working for a consultancy or other professional services organisation.
  • Experience in managing offshore/remote teams
  • A strong agent of change.
  • Ability to develop a strong programme team, potentially across multiple organisations and locations.
  • Strategy formulation.
  • Organisational design, business change management / communication planning.
  • Budget management and financial reporting.
  • Business case development and benefit realisation.
  • Experience in leading complex and large value tender / vendor selections.
  • Ability to lead an engagement with a client.
  • Strong interpersonal and communication skills (both verbal and written) .
  • A good understanding of the stakeholder political pressures on clients and projects.
  • Strong stakeholder management skills.
  • Can consult & advise the client as well as 'doing'.
  • Good business sense, with business and/or functional knowledge.
  • Can think holistically and analytically and know when to take which approach.
  • Can visualise a problem context/situation, develop a number of resolution options and think them through from concept to implementation.
  • Have a clearly methodical approach.

Key competencies:

  • Natural leader.
  • Strong people manger.
  • Creative problem solving
  • Excellent communication skills and customer facing skills, ability to communicate complex ideas simply at all levels of the organisation but particularly the Executive and non-Executive board.
  • A skilled negotiator.
  • Process focus and detail orientated without losing bigger picture
  • Self-motivated, dynamic and results-driven
  • Inquisitive, proactive and innovative
  • Open, honest and responsible
  • Team player
  • Comfortable dealing with external suppliers in complex high pressured commercial arrangements.
  • Quick learner, willing to be flexible in tasks and activities taken on
  • Ability to deliver and sense of humour under pressure!

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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