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Infrastructure Engineer

  • Location: Kent
  • Salary: £30000.00 - £38000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security


Infrastructure Engineer
Capita IT Resourcing are recruiting for a Infrastructure Engineer to join our FTSE250 client on a Fix term contract. This is a great opportunity for a candidate to come in at this level and gain access to new technologies and learn more skills.

The successful candidate will initially be responsible for
Provision of high quality support and configuration services and solutions for remote and office based users.
Installation of new servers, application of service packs and software patches, disk management, performance monitoring, and resolution of technical issues as necessary.
Daily administration and monitoring of the network.
Co-ordination/implementation/documentation of disaster recovery procedures as required.
Automated application of software upgrades/software installation where necessary.
Design efficient and value for money solutions that adhere to any project brief supplied.
Ensure all services are delivered to SLA, managing internal and external customer escalations as required.
Follow the processes and procedures required to ensure successful delivery of new and existing services, ensuring new clients & solutions are transitioned into operational service successfully with both client and operational needs considered at all times.
Present a professional image of Capita People Solutions in all dealings with clients.
To understand key expectations of the team and the role played through delivery and support of the business.
Seek to make continual improvement to the existing People Solutions Infrastructure estate.
Responsible for personal compliance with Company Health & Safety, Security and Compliance Policies, ensuring working practices minimise risk to self, work colleagues, customer, staff and the environment.
Comply with all legal and statutory obligations applicable to role.
Ensure that the activities required by the safety, security and policies are delivered throughout the areas of responsibility of this role.
Ensure that any systems and procedures introduced by the Company are effectively implemented and adhered to.
Any other reasonable request.
Knowledge:
MS/Unix/Linux server (physical and virtual) (such as Windows Server 2012, Windows 10, WSUS, DFS replication, WDS etc)
Thin client technologies (such as Citrix, Terminal Server, VDI, VMware)
Desktop imaging and build technologies including application packaging and distribution solutions such as MDT, SMS etc.
DNS, DHCP, TCP/IP services
Network and telephony infrastructure (such as Cisco LAN & WAN, firewalls, wireless networks and analogue and IP telephony technologies)
Storage and backup solutions

Experience of working to an ITIL framework.
Good understanding of IT infrastructure solutions.
SLA management, metrics and reporting.
Incident, problem, change, service request and major incident management processes.
If you are interested in the role and would like to apply, please send me your CV in response to this advert for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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