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Implementation Consultant (CRM)

  • Location: West Midlands
  • Salary: Up to £0.00 per annum
  • Job type: Contract
  • Sector: IT & Information Security
This vacancy has now expired.

My Birmingham based client is undergoing a complete rebuild of their core CRM solution (CRM 2011) and are looking to bring on an experienced Dynamics CRM Contractor for an initial 3 month period. They are looking for a CRM Implementation Consultant to join a CRM upgrade programme where the application and underlying technology is being upgraded to Dynamics 365. For this we require a CRM product expert who is experienced with implementing and deploying the full set of applications that support an enterprise-level Dynamics CRM solution.

The role will be focussed on the implementation of CRM and its associated applications (including but not limited to Sharepoint, SQL Server, SSRS and AD) within a new datacentre. This will require a product expert who is able to interpret technical requirements and devise how to implement them within the infrastructure (IaaS) and Microsoft technical standards. The person will be able to plan, document and execute the installation of the CRM platform. The Infrastructure, in terms of quantity & role of servers, will be being built as the person joins so minimising scope change is desirable - however there is scope to propose optimisations and changes and we would encourage this type of dialogue with the Capita team.

They need the implementation consultant to conduct the implementation in multiple environments (Production, Pre Production and Training) which have different levels of scale - there will be other tasks for the consultant to be involved with on the project such as helping the IT service manager to define support activities.

Technical Experience

  • Dynamics CRM 2015, 2016, 365 platform experience - hands-on implementation, configuration and customization
  • Customisation and configuring the CRM platform (entities, relationships, forms, charts, views, queues, business processes, business rules, security profiles, workflows) and extending the platform through Plugin development
  • Data Management, mapping and migration (ideally Scribe insight)
  • IT Modeling, architecture, System Integration (ESB, Webservices, messaging principles)
  • MS Dynamics Sure Step process
  • Experience of Microsoft CRM 2011 platform (Application, Data model)
  • Experience of SharePoint (2010+), SQL Server (2008+), Business Intelligence and/or SQL Server Reporting Services

Competetive Day Rate. Mid January 2018 start date.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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