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ICT Technician

  • Location: Worcestershire
  • Salary: £18000.00 - £20000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security


ICT Technician

Capita IT Resourcing are recruiting for an ICT Technician to work in local schools in the Worcester area. What you'll be doing as the ICT Technician is traveling to different schools providing 1st line both face to face support and on the phone, working in a team as well as your own. This is a great opportunity for someone who has 6-12 months experience in IT and is looking for that new challenge which help them develop more skills and process within a well-established business.

Responsibilities:

  • Providing onsite technical support and proactive maintenance to your own allocated set of school customers.
  • Providing reactive 1st line technical support to schools as required including telephone, remote and site visits.
  • Planning, assisting and leading on larger installation projects in schools during holiday periods including network rebuilds, server installations, staff and pupil hardware deployment and infrastructure upgrades.
  • Working closely with other departments of the Schools Team including Broadband, Procurement, Websites, Infrastructure etc.
  • A good understanding of PCs and networks using a variety of platforms, including Windows, MacOS, iOS etc.
  • Familiarity with broadband Internet connections, email services and a range of cloud services.
  • Ability to communicate effectively with school staff, headteachers and fellow team members.
  • Strong initiative and proactivity skills.
  • Understanding of the specific needs of schools and working in a school environment.
  • Excellent customer service skills.
  • Desire to extend your knowledge across a wide range of technology in use in schools.


Skills:

  • Previous 1st line experience 6-12 months
  • Windows Server
  • Active Directory/ Group policy
  • Drivers Licence (MUST HAVE OWN CAR)



If you believe that you'd be a great fit for this opportunity, then please send your CV across and we're be in contact as soon as possible.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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