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Helpdesk Engineer,Unix,Bash,Powershell,SQL,Networks

  • Location: Wiltshire
  • Salary: £30000 - £35000 per annum + benefits
  • Job type: Permanent
  • Sector: Digital & e-commerce
This vacancy has now expired.

Helpdesk Engineer,Unix,Bash,Powershell,SQL,Networks

You will join this Global Software Solutions Co based in Chippenham and join a team of 4.

About you

You will have a keen interest in all things IT with a can-do attitude and the aptitude to pick things up quickly in a fast-paced environment. Previous customer service experience will also be an advantage. Due to the nature of the services provided there will be a requirement to work evenings and weekends for scheduled work.

Helpdesk Engineer,Unix,Bash,Powershell,SQL,Networks

The role

This is an extremely varied role, where no two days are the same and will give you exposure to many aspects of IT, ranging from Operating System and DBMS support through to networking for VPNs.

The Technical Helpdesk has many functions, it provides adhoc support to all customers, a Managed Service for a subset of these, application and DBA support for our SaaS solution. We are expanding our support into MS Azure so a keen interest in cloud technologies is essential.

Helpdesk Engineer,Unix,Bash,Powershell,SQL,Networks

* Previous experience in an external customer focused environment.
* 2nd line application support experience
* Use of Linux or Unix command line
* Creation of scripts in either Bash, PowerShell, Ruby or Puppet
* Strong interpersonal and communication skills.
* Ability to work evenings and weekends for scheduled work.
* Good organisational skills.
* Willingness to learn new skills and ability to learn quickly.
* Keen interest in cloud technologies

Helpdesk Engineer,Unix,Bash,Powershell,SQL,Networks

* SQL or RDBMS administration experience
* Citrix / RDS/ VDI experience
* Basic understanding of networking, including VPNs

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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