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Helpdesk Administrator

  • Location: Hampshire
  • Salary: £17000.00 - £19000.00 per annum
  • Job type: Permanent
  • Sector: IT & Information Security

A fantastic new opportunity has opened for a Helpdesk Administrator to join our knowledgeable team in Basingstoke on a 12-month fixed-term contract. We as Capita People Solutions focus on providing efficient support for our 6,500 clients across public and private sectors. The successful candidate will have multiple responsibilities to help support the Helpdesk.

The key responsibilities for this role include:

  • Assist with incoming requests from emails, web enquiries and phone calls.
  • Responsible for obtaining cost centre approval for new hardware
  • Manage the handovers of new laptops as required
  • Creating new user accounts
  • Contributing to help the team hit their KPI's

What will you need?

  • Good oral and written communication skills
  • High attention to detail
  • Good time management skills
  • Great organisation skills
  • Great Problem solving
  • Strong analytical skills

If you are interested in this exciting opportunity, please either apply via the link below for immediate consideration.

Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy.

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