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Helpdesk Administrator / 1st Line Support

  • Location: South East
  • Salary: £18000.00 - £22500.00 per annum + Pension & Benefits
  • Job type: Permanent
  • Sector: IT & Information Security
This vacancy has now expired.

Helpdesk Administrator/1st Line Support hybrid required to join a rapidly growing FTSE 100 organisation based in the Reading area.

Joining as a Helpdesk Administrator you will undertake the daily responsibilities required to maintain accounts to support business requirements. This is a hybrid position where the duties will be split, roughly 70% performing financial administrative tasks, with 30% of the position being focused on 1st line software support.

We are looking for someone with good communication skills and an aptitude to learn and further themselves. Ideally you will have experience in an administrative position, and will have good communication skills in order to effectively deal with customers when performing 1st line support duties.

Starting off on the service desk there is plenty of opportunity to progress and grow a career with the backing of a FTSE 100 organisation.

Key skills:

  • Good communication skills
  • Administration experience
  • Good with numbers
  • Good with the Microsoft Office suit, particularly Excel
  • Interest in IT
  • Enthusiastic
  • Customer service experience

This is a fantastic opportunity to join one of the UK's leading organisations with over 70,000 employees nationwide; being so large the career progression offered is second to none. The position is paying a salary of up to £22,500 dependent on experience.

Capita IT Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita IT Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Transfer of information overseas

Your information may be shared with subsidiaries of Capita plc who are involved in carrying out functions related to the services administration including such subsidiaries which are outside the EEA in countries which do not have similar protections in place regarding the information and its use. We shall ensure that any such subsidiary has put in place proper security measures to ensure at least the same level of protection of the personal data as is required under UK data protection legislation.

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