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Head of Service Management

  • Location: London
  • Salary: £470 - £510 per day
  • Job type: Contract
  • Sector: Projects, Programmes & Change


Head of Service Management
London
3-month contract
£470 - £510 p/d


I am currently on the lookout for a Head of Service Management to join a client of mine based in London. This is a 3-month contract.


You will be required to build and develop relationships with key internal customers and internal and external suppliers. You will also be creating and leading the IT Service Management team including the recruitment and management of IT Service Managers ensuring successful Service Delivery and SLA compliance across all areas of service.


Skills and Experience:
· Experience of successfully leading an IT Service Management function in a large organisation, pref supplemented with on-the-ground delivery experience.
· Producing and maintaining continuous improvement plans, service reports, dashboards;
· Flexible and responsiveness to change
· Experience of investigating and resolving complex issues in challenging, high-pressured situations.
· Ability to develop relationships with internal and external customers and suppliers.

Please apply below to be considered.

Capita IT Resourcing is acting as an Employment Business in relation to this vacancy.

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